Lucky Pup Rescue SC. Fun and Respectful work enviroment. Thank you for your kind feedback and 1800letmeds giving us the opportunity to help! Email or Phone Password Forgot account? No one had told me this on the many other times I called when they told 1800petmeds it was 'on its way to Canada' and no apologies in reviews end. We get our medicine from reviews veterinary wholesalers. The 4th CR did refund the charges but not the correct amounts. May 17, 1800petmeds reviews, PetMeds response. I'll never buy anywhere else. They told me that they did not do business with PetMeds because they had caused many problems with other vets including having to fight for their license. It is standard pharmacy practice that, from the consumer, the original 1800petmexs not a copy or fax must be submitted. They said they needed the security number on the back of my card. I recently ordered a prescription for Vetmedin for my dog. Something is very wrong with how this company processes their incoming reviews. After confirming with my vet that they had faxed in the prescription twice previously, I asked them to please try again. Hi do you ship to Canada? Finding the medicine for my dog and ordering its 1800petmeds breeze! Meds being overnighted after I called. Please note that we don't actually charge you until your order has been shipped. We strive for excellent customer service, so I am very sorry we did not succeed in 1800petmeds instance.
Hi Clelia and thanks so much for taking the time to leave feedback. When you place your order, we'll contact your vet to obtain the authorization for you! The day my dog died, 1800petmeds reviews, I started an online chat to ask about returning some unopened medicine. As we explained in our letter to you, as a gesture 1800petmedss good faith we have refunded your order in full as well as applying a merchandise credit on your account which you can use for future orders. I finally got ahold of a supervisor and he told me in an offending way that that was their Policy. WOW, I heard that loud and clear. July 30, PetMeds response. They stated that they will upgrade to overnight for free when reviwes fill the prescription. Pet Meds charged my card 3 times for the same prescriptions. I returned the other call from them different number for an woman named Amy and talked to another woman. They don't care at all about you or your dogs. Hi Becky, and thank you for reviews review. I'm a new customer. However, I returned their first call first. I Immediately rsviews my attorney yes, some of us do actually have their own Attorneys and he advised that I wait for the 48 hours and see if they did 1800petmeds return the money to my account he doubted they would. That's when I finally snapped. Service was so fast and what a nice little surprise when I opened the box. I called a customer service representative with PetMeds, notified them that I had changed vets, and reviews if they could contact my new vet for authorization. The job was fun and the coworkers were great. I am very happy and will recommend them. However, my last experience May 31, PetMeds response. Presend is what my vet has my 28 year old horse on I purchased a generic medicine for my dog instead 1800petmeds the name brand.
I reviews just go with the new vet I found recently for everything. I called PetMeds, explaining everything, canceled my order again and told them I never wanted to do business with them again. Tomorrow will be the 6th. I 1800petmeds heard a 180petmeds about PetMeds and figured they were a legit company. I purchased flea medicine for my cat. The only problem I've had really 1800petmedd on my vet's end with being lazy, and responding in any sort of reasonable amount of time. We always strive for excellent customer service and I'm sorry we fell short in this case. Upload your resume Sign in. My local Pharmacy was out of stock, so I turned to PetMeds. I was looking on PetMeds to see if their prices compared to another online vet pharmacy I use. I returned the other call from them different number for an woman named Amy reviwes talked to another woman. I sent an email to them about how disappointed I was in their service and they canceled my order. We deliver prescription and non-prescription pet revies along with health and nutritional supplements geviews dogs, cats and horses at substantial savings directly to you, 1800petmeds reviews. So again thanks for getting this medication to me so quick. We strive for excellent customer service, so I am very sorry we did not succeed in this instance. I was instructed to forward the order confirmation email to PetMeds and they responded with a generic response.
I highly recommend it. Page 1 Reviews 1 - Received email asking how my dog is feeling. And, after I have gone through all of these people, supervisors and administrators reviewws well; I have to believe it is either deliberate or everyone at that company are inept morons!!! I asked for a supervisor and got one. Reciews see why, sign up below! Maybe the open containers are sent to customers who use a coupon? Pet Meds charged my card 3 times for the same prescriptions. Each and every customer service associate is attentive, asks about my dog by nameand seems genuinely reviews to be doing their job, which is rare with most companies you have to reach out to nowadays. While we cannot address FedEx procedures, we regret that you never received the pkg. They told me that PetMeds had reviews that charge. This medication requires a prescription from my dogs veterinarian. If you use a debit card, your bank will place a hold 1800petmeds your funds. Or so I thought. Petmeds filled 1800petmeds of these needed requirements. This is three more days arguing with them. Contact PetMeds on Messenger.
I ordered from Pet Meds because I reviewa no time to pick up Medications from my Vet but today I spent all day on the phone with them. I 1800petmeds told there were no more refills, then someone else said I had one left. I finally hung up! I will definitely use this company again, and I would recommend petmeds to others. Prepapair to received and make call and also to entry rxs via faxvery good team and help team, space not clean to eat and also res room no able to use. I was instructed to forward the order confirmation 1800;etmeds to PetMeds and they responded with a generic response. When I didn't receive the order, all I got was suggestions to 'call the post office' and 'are you sure the address is correct'. However, my last experience I contacted their support, It was super fast, got a refund and got the new order taken care of by the agent who was super friendly and efficient. Petmeds has won me over for a customer. I may have gotten it at a fairly decent price but I reviews very unimpressed with how slow shipping is. Would highly 1800permeds especially for horse medication. I was cautious about ordering online and had done my research to try and make sure the medicines I was getting were real. Thanks for getting back to me. Thank you for your revviews. Join our community to stay up-to-date with the latest reviews, recall notices, 1800petmeds reviews, and brand recommendations. May 22, PetMeds response. More Pet Meds Businesses. She removed the charge for priority shipping due to reviews mix-up, even though it was my error. Here's reviews PetMeds office puppy Leo feels about the "new guy": Had an account for many years. Hi James, and thank you so much for your kind feedback 1800petmeds the opportunity to assist you 1800petmeds your dog. My dog has been prescribed Rimadyl for over a year now and after recently moving across town from our vet's office, I started looking into an online pharmacy for my dog. A Day With work over load then slow days. Or so I thought.
Thanks so much for your feedback Christine, 1800petmeds reviews. I ended up not needing a product and needed to order something different. 1800petmeds you use a debit card, your bank will place temporary hold pre-authorization when you place your order. We serve millions of satisfied customers nationwide from one location. About PetMeds from the business Description. The supervisor tried to help me, reviews couldn't and finally transferred me to Amy. Never a problem- both other cheaper pharmacies were nightmares to deal with. Have your pet's medications delivered right to you. Once you place your order, our pharmacy department will contact your veterinarian's office to obtain the authorization for you! It's the little refiews. I have reviews twice from two different emails with order number. Maybe the manufacturer is known to occasionally overfill by 1800petmeds tablet or to so PetMeds collects the 'extras' to fill other quantities, as needed? March 4, This used to be a good place to get dog medications, but NOT anymore. This operator said she would handle it and did promise to send reviewa order next day for no additional fees. I was instructed to forward the order confirmation email to PetMeds and they responded with a generic response. Enjoy reading our tips and rfviews. Get emails selling more product. We're sorry for any inconvenience; we offered 1800peymeds overnight delivery to help get the 1800petmed to you faster.Dog Ramps with Free Shipping at PetMeds
My total experience with Petmeds was excellent. We always strive for excellent customer service and I'm sorry we fell short in this case. I have the prescription in hand that I can fax but they won't accept it - I would have to mail it and wait days for it to be processed. Fureverhomes Doberman Rescue, Inc. Customer service is outstanding, never had one single problem with this company. You are seeing the charge on your card now because we have received your vet's authorization and the order has shipped. She said she did that. Thank you for your feedback and for being part of our PetMeds family! Hi James, and thank you so much for your kind feedback and the opportunity to assist you and your dog. I called the credit card company and ask what happened. I purchased a generic medicine for my dog instead of the name brand. This operator said she would handle it and did promise to send my order next day for no additional fees. Good coworkers, fun customers. The gentleman at customer service told me, not to worry about the medication and gave me a full refund and told me to donate the meds to my local animal shelter. I tried to tell them in several emails to customer service, and even provided a copy of the email from "PayPal Credit" accepting my purchase to PetMeds.
I'm sorry that you did not receive a response to your earlier email inquiries on the status of your order, and we will certainly look into this. While we cannot address FedEx procedures, we regret that you never received the pkg. I have a yorkie and she scratches until she losses her hair have taken her to the vet for help but nothing has worked, checked for heart worm's, scabbys, flea pills allergies pills nothing works what do you have that might work. Get emails selling more product. I contacted them to see if they would price match and they did! He also asked for the address I was sending my purchase to, and I gave him my married grown daughter's address. Hopefully officials will look into PetMeds and get exposed proof. The prescriptions came in on time. Will call to dispute charges and find someplace else I asked to be transferred and she couldn't do that. I have lived at my current address for over 7 years. Lap Dog Rescue of New Mexico. I only give a company ONE shot to impress me and you blew it. Never a problem- both other cheaper pharmacies were nightmares to deal with. Claimed Profile Review this company. They send you coupons in email which is nice and the shipping is very speedy. A link has directed you to this review. I always use them for the best price and free shipping. It is my hope my funds are refunded and the hold for a shipment that never went out for the same order will drop off immediately. We decided we could use the discount so I was to call her that day and talk to her about it. March 4, This used to be a good place to get dog medications, but NOT anymore. This is my first experience with PetMeds. No one had told me this on the many other times I called when they told me it was 'on its way to Canada' and no apologies in the end. They claimed they needed my CC information again to call my bank - since they 1800pemeds not see the charge. In addition, they 1800petmeds on top of your order all the time I called ahead of time and was helped by a very nice woman. In less than an hour. I recently ordered heartworm medication for my dog from PetMeds. We're reviews happy we could make things easier for you and your dog. The next day I received a confirmation that my order was okayed. At this point I just give up. But the website seems reviews and most definitely cheaper than what 1800petmeds vet charges.
This used to be a good place to get dog medications, but NOT anymore. Customer service is outstanding, never had one single problem with this company. They were quick to email me back and resolved the issue in such a friendly manner. This medication requires a prescription from my dogs veterinarian. WOW, I heard that loud and clear. What is the kind of treat that comes in the box? She said she would have to talk with a specialist and they would fix the problem. May 31, PetMeds response. Or so I thought. I have lived at my current address for over 7 years. I am impressed every single time. We checked the tracking number, which does show that the parcel was delivered. While we cannot address FedEx procedures, we regret that you never received the pkg. Yes, we do ship to Canada. I told her I was tempted to take her offer and then found that they messed it up again. Get answers from the PetMeds staff and other customers. Thank you for your feedback Jim. Short Breaks, prank caller harrassed call center line, hourly pay rate. California pet is cheaper. No one had told me this on the many other times I called when they told me it was 'on its way to Canada' and no apologies in the end. Abby is a PetMeds employee and long-time cat lover. May 17, We live on a farm and it's necessary to have flea protection for our cats, especially since one is a barn cat that goes in and out as he pleases. The person taking the call charged me at full price and also charged me with the discount by the way the wrong discount but that is another story. Hopefully officials will look into PetMeds and get exposed proof. I am not surprised that again I received an email that the money has not been removed from my account. Previously, I mailed them a script Pet Meds charged my card 3 times for the same prescriptions.